In early 2014 I was approached by O2 to be the voice over for a video promoting their new #TweetServe service.
The #TweetServe program, believed to be the world’s first, allows customers to tweet @O2 using specific keywords and get account information such as their balance sent back to them in a Twitter direct message.
It’s a pretty revolutionary service that taps in to such a heavily used social media service to make O2 customers’ lifes a bit easier, saving them from having to phone O2 directly to get information.
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- UsageOnline, Twitter